Concierge · Press · Partnerships

Let's start a conversation worth your time.

Whether you're pitching a collaboration, requesting a press feature, or simply need a thoughtful answer about a piece in your wardrobe — our concierge desk replies within one business day, every day of the week.

Open the Concierge Form See All Channels

Direct Line

Write to the desk that handles your enquiry.

Choose the right route and we'll route your message to the team best placed to answer — no triage bots, no auto-replies pretending to be human.

Concierge Enquiry

Tell us a little about who you are and what you're reaching out for. Required fields marked with *.

First Name*

Last Name*

Email*

Organisation

Routing*

Your Message*

Encrypted in transit · We never share your details · GDPR & CCPA compliant

Where your message lands

Each routing option above opens a different thread on our internal system. Here's a quick map of who reads what — and what to expect in return.

Press & Editorial Handled by Léa, our editorial lead. Loan requests, interviews, embargoed features. Reply within 24h on weekdays.
Brand Collaborations Project briefs, capsule concepts, co-branded drops. Reviewed by the creative partnership circle every Thursday.
Wholesale & Stockists Buying teams, MOQs, line sheets, regional distribution. Routed to our head of trade, Marcus.
Customer Care Sizing, repairs, fabric questions, allergy guidance. Replies within 4 working hours from our atelier floor.
Sustainability & Sourcing Material certifications, supplier audits, traceability reports. Routed to Iris, our compliance lead.

Reach Us Directly

Four ways in. Pick the one that fits.

Some questions belong in writing, some belong in conversation. Choose the channel that suits the tempo of your enquiry — we staff all four with real people.

General & Concierge

Email the Concierge

Best for thoughtful enquiries, briefs, attachments, and anything that benefits from a written record. Replies within one business day.

[email protected] →

Voice & WhatsApp

Call the Atelier

For sizing consults, fabric questions, and time-sensitive orders. Our atelier team picks up live between 09:00 and 18:00 CET.

+33 1 84 72 61 20 →

Live Chat

Chat with Stylists

Quick questions, gift guidance, and fabric clarifications answered in real time by trained stylists — not scripts.

Open live chat (Mon–Sat) →

In Person

Visit the Studio

Book a private fitting or atelier tour at our Marais studio. Limited slots released each Monday at 10:00 CET.

Reserve a studio visit →

Find Us

An atelier in the Marais, open by appointment.

Our studio sits on a quiet street in the 4th arrondissement — a former ribbon workshop we've been quietly converting into a fitting room, fabric library, and small archive since 2021.